Service Uptime Guarantee in Cloud Hosting
All our cloud hosting plans come with a 99.9% service uptime guarantee. We can achieve that by using a cutting-edge cloud hosting platform in which each service (files, e-mails, databases, etc.) has its own group of machines. We don't run everything on one machine as most companies do, so we have pretty much got rid of the downtime of any service and even in peak times we can balance the load between machines for the greatest possible performance of your sites. If one web server fails, the other ones in the cluster will take over to provide uninterrupted work of the sites. To prevent infrastructural issues, our web server facilities use powerful diesel backup generators and a number of independent Internet providers as to ensure that visitors will be able to reach your internet sites no matter what. We also have a crew of knowledgeable administrators keeping track of the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
We guarantee 99.9% uptime for every single semi-dedicated server package acquired through our company. You can forget about your Internet site being offline for some reason as we employ a top-notch cloud hosting platform with a custom-built load balancing system. As opposed to handling everything on a single web server and risking one service to take everything down, we have allocated the numerous services among their own groups of servers. Put simply, your databases, files, emails, statistics, and so on, are addressed by different clusters, so the failure of one machine will have no effect on the overall service or on your sites. A number of backbone Internet providers and diesel-powered backup generators ensure that infrastructural problems won't affect your websites either. We have software and hardware firewalls and a capable team of professionals to check the incoming and outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in VPS
Our Virtual Private Server packages have a 99.9% uptime warranty. The stability and availability of the service is ensured by a number of Internet providers and diesel backup generators. We also employ new hardware for the physical hosting servers in which the VPS accounts are set up to avoid any possibility of hardware dysfunction and every part has been tested extensively. The safety of your info is ensured by using enterprise-level hard disks working in RAID and the uptime warranty time includes all routine maintenance procedures, so your Internet sites are going to be functioning virtually without any interruptions. Our skilled admins will resolve immediately any software issue that may appear, so even if there's an issue with a different virtual private server account on the physical hosting server, your VPS shall not be affected. The server uptime is listed on our website and not concealed in our Terms of Service simply because we can keep our promise and provide an incredibly dependable hosting service.
Service Uptime Guarantee in Dedicated Hosting
While we can't control what you do with your dedicated server, the types of offline software and / or script-driven applications you install on it or when you restart it, we can guarantee that it'll be accessible no less than 99.9% of the time. Your server will be located in our state-of-the-art facility in the central district of Chicago and its uptime and availability will be guaranteed by powerful diesel backup generators and a number of Internet providers, so no blackouts or any other infrastructural problems shall affect the proper work of your sites at any time. Our expert crew of system admins will make sure that if your server freezes for some reason, it'll be rebooted quickly. In order to avoid any possibility of equipment failures, we'll give you a server with new and diligently tested hardware components to be certain that all of your sites are going to be operational no matter what.