Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Control Panel you can find an exhaustive Help Center section offering a myriad of educational articles and frequently asked questions. They are contributed by our support team of seasoned techs. Simply fill in your question and our intelligent platform will show you the best possible answer.

  • Top quality support service

  • Video Tutorials

  • We have compiled a selection of instructional video tutorials that detailedly explain how you can settle a typical problem associated with your Linux cloud hosting account. You’ll find the instructional videos in the Help Center.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 help desk support service with a 1–hour support ticket response time guarantee. A team of experienced techs will be available to you to answer all the questions that you might possibly have. During non–peak times, a response will be offered within just 20 minutes.